Our Process
Getting Your Car Fixed at Craft Collision
At Craft Collision, we strive to make the repair process as smooth and hassle-free as possible. From the initial assessment to the final delivery of your vehicle, our dedicated team is committed to providing exceptional service and exceeding your expectations. Trust us with your collision repair needs, and we will restore your vehicle to perfection.
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When you bring your vehicle to Craft Collision, our first step is to conduct a thorough assessment of the damage. Our experienced technicians will carefully inspect your vehicle and provide you with a detailed estimate of the repair costs. We take the time to explain the extent of the damage and the required repairs, ensuring that you have a clear understanding of the process.
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If you plan to file an insurance claim, our knowledgeable staff is here to help. We have experience working with insurance companies and can assist you in navigating the claims process. We will work directly with your insurance provider to provide the necessary documentation and ensure a smooth and efficient claim settlement.
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Once you have approved the estimate and the insurance claim (if applicable) is underway, we will schedule a convenient time for the repairs to begin. We understand that being without your vehicle can be inconvenient, so we strive to complete the repairs in a timely manner while maintaining our high standards of quality.
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Our skilled technicians will carefully follow the repair plan outlined during the initial assessment. They will utilize state-of-the-art equipment, advanced repair techniques, and genuine parts to restore your vehicle to its pre-accident condition. Whether it's collision repair, auto body repair, paintwork, dent removal, or frame alignment, we take pride in our meticulous craftsmanship and attention to detail.
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Throughout the repair process, we maintain open lines of communication with you. We provide regular updates on the progress of the repairs and are available to address any questions or concerns you may have. We believe in transparency and want you to feel informed and involved in the process.
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Before returning your vehicle to you, we conduct a comprehensive final inspection. Our team ensures that all repairs have been completed to our high standards and that your vehicle meets our rigorous quality control criteria. We take pride in delivering top-quality workmanship and want you to be completely satisfied with the repairs.
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Once the repairs and final inspection are complete, we will contact you to arrange a convenient time for you to pick up your vehicle. Our staff will walk you through the repaired areas, explaining the work that has been done and addressing any final questions or concerns you may have. We want you to leave our facility with confidence, knowing that your vehicle has been expertly repaired.
